FAQ

PRE-ORDER ITEMS ARE NOT ON HAND AND THEREFORE, HAVE TO WAIT AROUND 3  WEEKS TO RECEIVE THE ITEMS AND FOR THEM TO BE SHIPPED 

How should I care for this item? (e.g., washing instructions, fabric care)

Flip Inside out

Gently Cycle

Cold wash

Air Dry

Avoid using fabric softener and bleach

Mild detergent

Make sure to wash with care, it is cotton therefore it may shrink.

What is the fit like for your clothing (true to size, oversized, etc.)?

It is true to size, yet if desired go a size up to get that over-sized look.

How can I track my order?

Once the products have landed and received by our team. You will then be informed via email and our social media platforms. We will immediately have all your orders packed in the next 24 Hours and schedule it for shipment. 

hing instructions, fabric care)

Flip Inside out

Gently Cycle

Cold wash

Air Dry

Avoid using fabric softener and bleach

Mild detergent

Make sure to wash with care, it is cotton therefore it may shrink.

What is the fit like for your clothing (true to size, oversized, etc.)?

It is true to size, yet if desired go a size up to get that over-sized look.

How can I track my order?

Once the products have landed and received by our team. You will then be informed via email and our social media platforms. We will immediately have all your orders packed in the next 24 Hours and schedule it for shipment. 

What is your return policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To start a return, you can contact us at puravidasolo1@gmail.com. Please note that returns will need to be sent and directly messaged on instagram. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If approved.